Part 2 – During the event: Ask smarter questions and track with intent

Published on May 2025

Chapter 2 - contents

Part 2 – During the event: Ask smarter questions and track with intent

The event networking playbook_ A data-driven strategy to turn handshakes into sales - momencio lead capture

The badge scan trap 

Here’s the common mistake: Teams obsess over quantity—badge scans, business cards, QR codes—while ignoring the quality of the conversation. 

But data shows: 79% of event leads fail to convert because reps didn’t capture context during the interaction. 

You don’t need more contacts—you need more insight. This section breaks down the mid-event tactics to level up your event networking strategy.  

🎯 Shift your real-time goal from collection to qualification 

Stop scanning. Start qualifying. 

Reps shouldn’t be asking: “Can I scan your badge?”

They should be asking: “Why did you come by today?”, “What’s your team focused on this quarter?”, “Where are you hitting roadblocks with [insert relevant topic]?” 

These are contextual questions that reveal intent, budget, and fit. 

Your goal is to collect answers—not just emails. 

🗣️ Ask smarter questions: The 3-layer method 

Here’s a proven questioning flow:

  • Open 
    • “How familiar are you with our solution?” 
    • “What brought you to this event?” 
  • Explore 
    • “What tools are you currently using?” 
    • “Where do you see gaps in your current process?” 
  • Personalize 
    • “Would a follow-up resource help your team with that?” 
    • “Would you find value in seeing how others in [industry] solved this?” 

Why it works: You move from rapport relevance recommendation.  

💡 Tip: Document their answers as they talk, using your event CRM or tablet form. This is your follow-up gold. 

📱 In-the-moment lead tracking: Don’t trust memory 

Post-event recall = pipeline risk. 

If you’re scribbling on business cards or relying on mental notes, you’re going to lose the lead—or worse, mis-message them. 

Here’s a better way:  

  • Add conversation context with just a few taps 
  • Trigger “hot lead” alerts if the rep flags intent or urgency 

🚨 Real stat: Reps using real-time lead scoring tools close 23% more post-event meetings. 

📸 Visual idea: Sample lead capture card (digital)

Lead name  Pain point noted  Solution interest  Action flagged  Rep notes 
Jane from XYZ  No visibility post-event  Yes – CRM sync  Wants follow-up demo  Needs case study for leadership 

Pro tip: momencio enables your reps to instantly log this type of detail per lead—then triggers personalized microsites and content right after.  

🤝 Small talk ≠ conversion 

Networking isn’t about being friendly. It’s about being focused. 

What to avoid:  

  • “Where are you from?” 
  • “Busy show today, huh?” 
  • “What do you guys do?” 

What to ask instead:  

  • “What are you hoping to take away from this event?” 
  • “Where is your team struggling to scale results?” 
  • “How are you measured on success this quarter?” 

Why? These create emotionally resonant conversations tied to business outcomes. That’s what builds conversion-ready relationships. 

🔄 Use micro-segmentation… now, not later 

Don’t wait until post-event CRM cleanup to organize your leads. Do it on the spot.

Your booth reps should tag leads as:  

  • Tier 1: High-priority decision-maker, near buying stage 
  • Tier 2: Influencer, needs internal buy-in 
  • Tier 3: Curious, future prospect or awareness only 

Pro tip: When reps do this in real time using momencio, your post-event email automation already knows who needs a follow-up call vs. who gets a nurture sequence.  

🚨 Recap: Track the why, not just the who 

Memorable conversations win deals. Badge scans don’t. 

Use smarter questions, real-time tracking, and immediate tagging to make every interaction at your booth a pipeline-ready asset. 

Because if your lead data isn’t useful within 24 hours of the event… it never will be. 

chapter 1

Part 1 – Before the event: Show up prepared, not just present 

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momencio - AI Lead Enrichment

Overview

The AI Lead Enrichment is a proprietary service of momencio designed to simplify and enhance the
process of capturing and enriching lead information at any type of event.

By using momencio’s mobile or tablet app, you can use the device’s camera to take a clear picture of any form of identification, including, but not limited to, name tags/event badges/business cards. Our AI-driven service leverages OCR technology to identify any information captured and map any relevant data to a contact record. The contact record is then fed to our Lead Enrichment service, which creates a more complete contact record. The process provides exhibitors with the most accurate and up-to-date contact details available.

The Reality of Event Data Collection

In the dynamic environment of event floors, achieving perfect data accuracy can sometimes be challenging. Both traditional lead capture methods using event APIs and AI Lead Enrichment strive for
high accuracy, but various factors can impact the data collected:

  • Personal Email Usage: Some attendees register with personal email addresses.
  • Name Misspellings: Minor errors can occur during registration.
  • Generic Email Addresses: Use of addresses like marketing@domain.com.
  • Broad Registration Categories: Attendees might register under general titles (e.g., Biomedical
    Student).
  • Complex Company Structures: Companies with multiple sub-companies can complicate data
    accuracy.

     

AI Lead Enrichment is specifically designed to manage these scenarios, continually learning and
adapting to improve its accuracy.

Advanced Services for Lead Enrichment

AI Lead Enrichment leverages a suite of advanced tools and services to ensure the highest quality data retrieval:

  • Machine Learning: Continuously improves the accuracy of lead data.
  • AI (Artificial Intelligence): Enhances basic information with additional details.
  • Data Enrichment: Adds valuable contact details to enhance lead profiles.
  • LinkedIn Services: Provides up-to-date professional profiles.

Our Commitment to Excellence

AI Lead Enrichment excels in providing accurate data, yet certain edge cases may present challenges. These include:

  • Private LinkedIn Profiles: Some professional details might be inaccessible.
  • Personal Email Addresses: When registrants use personal rather than business emails.
  • Small-Scale Businesses: Limited online presence can affect data richness.
  • Self-Employed Individuals: Lack of company affiliation might limit available data.
  • Event Staff Contacts: Scanned badges may occasionally belong to event staff.
  • Extensive Sub-Company Networks: Complexity in identifying the correct entity.
  • Security-Sensitive Industries: Industries like military or government may have restricted
    information.


Despite these potential challenges,
AI Lead Enrichment strives to provide the best possible data,
ensuring valuable insights for effective follow-ups.

How AI Lead Enrichment Enhances Your Event Strategy

  1. Data Capture: Seamlessly capture attendee information such as first name, last name, and
    company name.
  2. Data Enrichment: Utilize AI to enhance this basic information with additional details like
    business email and LinkedIn profile.
  3. Immediate Engagement: Send personalized follow-up emails and provide links to personalized
    microsites to maintain engagement.

     

momencio’s AI Lead Enrichment innovative technology ensures high data accuracy and enrichment, significantly improving your follow-up strategies and boosting overall event ROI.

By operating independently of event-specific APIs, ULC offers versatility across various events while enhancing your lead capture and engagement efforts.

Additional Information on Event APIs

Traditional event APIs play a crucial role in modern event management, facilitating tasks like attendee data collection and session tracking. However, there are common challenges associated with these APIs:

  • Data Delays: Delays in data delivery can affect timely decision-making.
  • Inconsistent Data Quality: Variability in data quality can undermine event analytics.
  • Misleading Event Data: Issues like duplicates can lead to inaccurate attendee estimates.
  • Limited Data Scope: Traditional APIs might miss crucial information that enhances attendee
    engagement and event ROI.

     

momencio’s AI Lead Enrichment overcomes these challenges by offering enriched data with high
accuracy, making it a versatile and cost-effective alternative to traditional event APIs.

How AI Lead Enrichment Works

  1. Data Capture: Captures attendee information, including first name, last name, and company
    name.
  2. Data Enrichment: Enhances basic information with additional details like business email and
    LinkedIn profile.
  3. Immediate Engagement: Sends personalized follow-up emails and links to personalized
    microsites for continued engagement.

By leveraging momencio’s AI Lead Enrichment, you can transform event interactions into meaningful business opportunities, ensuring every lead is accurately captured and effectively engaged

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