The Secret Diaries of Event ROI - momencio
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the secret diaries of event ROI

The event tech that changed everything

Day 1: The skeptic’s creed

I don’t buy into the hype. Never have. Never will. I’ve been in this game too long to fall for another so-called game-changer that turns out to be nothing but bells and whistles, a shiny piece of software designed by people who’ve never actually had to stand in a trade show booth for twelve hours straight, juggling conversations, business cards, and the growing sense that you’re about to lose your voice. AI-driven? Revolutionary? Right. I’ve seen it all before, and you know what? Most of it just makes my job harder. Just give me a scanner, a spreadsheet, and a strong cup of coffee, and I’ll do my job the way I’ve always done it—because at least I know that works. 

But then—they made me try something new. Against my will, I should add. 

Day 3: The resistance begins

The platform was sleek. Too sleek. The kind of thing a sales rep with zero event experience would dream up in a conference room with a whiteboard and too many buzzwords. “It automates follow-ups, scores leads in real-time, syncs with your CRM,” they promised, eyes gleaming like they’d just discovered fire. “It’ll change the way you work.” 

I rolled my eyes. I’d heard it all before. Another tool, another headache. Another pointless distraction from just getting the job done. Did they even realize how much was already on my plate? Now, I had to learn something new? Fantastic. I braced for disappointment. 

Day 5: The breaking point

The event was chaos. The kind that leaves you gasping for breath, drowning in conversations, scanning badges like a maniac while trying to keep one ear on the guy asking about pricing and the other on your teammate signaling for help. No time to think. No time to track who was worth a follow-up and who was just there for free swag. My system? Completely breaking down. Too many leads. Too little time. 

And then, I saw it out of the corner of my eye—real-time data. A dashboard, updating in front of me, showing me who engaged, what they asked about, who actually cared.

I hesitated. Then, I clicked. An automatic, personalized follow-up went out instantly.

Day 7: The moment of truth

The responses started pouring in—fast, faster than ever. People weren’t just opening emails—they were engaging, booking meetings, following up, and actually remembering who we were.  

I sat there, staring at the screen, feeling my entire belief system crack down the middle. Could it really be this easy? Had I been making this more complicated than it needed to be… for years? Was all that manual tracking, note-taking, and spreadsheet-wrangling just some kind of sadistic ritual I’d inflicted on myself out of sheer stubbornness? 

Day 10: The conversion

Fine. I’ll say it. I was wrong. There. Are you happy? 

The right tech doesn’t slow you down—it clears the path. No more wasted time. No more cold leads. No more frantically scribbling half-legible notes only to forget what they meant two days later. Now? I focus on the ones that actually matter. The ones who were actually interested. The ones who might actually turn into business. 

Lesson learned

Tech isn’t the enemy. The wrong tech is. The right one? It changes everything.

And yeah, I still need my coffee. But now? I actually have time to drink it while it’s hot. 

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momencio - AI Lead Enrichment

Overview

The AI Lead Enrichment is a proprietary service of momencio designed to simplify and enhance the
process of capturing and enriching lead information at any type of event.

By using momencio’s mobile or tablet app, you can use the device’s camera to take a clear picture of any form of identification, including, but not limited to, name tags/event badges/business cards. Our AI-driven service leverages OCR technology to identify any information captured and map any relevant data to a contact record. The contact record is then fed to our Lead Enrichment service, which creates a more complete contact record. The process provides exhibitors with the most accurate and up-to-date contact details available.

The Reality of Event Data Collection

In the dynamic environment of event floors, achieving perfect data accuracy can sometimes be challenging. Both traditional lead capture methods using event APIs and AI Lead Enrichment strive for
high accuracy, but various factors can impact the data collected:

  • Personal Email Usage: Some attendees register with personal email addresses.
  • Name Misspellings: Minor errors can occur during registration.
  • Generic Email Addresses: Use of addresses like marketing@domain.com.
  • Broad Registration Categories: Attendees might register under general titles (e.g., Biomedical
    Student).
  • Complex Company Structures: Companies with multiple sub-companies can complicate data
    accuracy.

     

AI Lead Enrichment is specifically designed to manage these scenarios, continually learning and
adapting to improve its accuracy.

Advanced Services for Lead Enrichment

AI Lead Enrichment leverages a suite of advanced tools and services to ensure the highest quality data retrieval:

  • Machine Learning: Continuously improves the accuracy of lead data.
  • AI (Artificial Intelligence): Enhances basic information with additional details.
  • Data Enrichment: Adds valuable contact details to enhance lead profiles.
  • LinkedIn Services: Provides up-to-date professional profiles.

Our Commitment to Excellence

AI Lead Enrichment excels in providing accurate data, yet certain edge cases may present challenges. These include:

  • Private LinkedIn Profiles: Some professional details might be inaccessible.
  • Personal Email Addresses: When registrants use personal rather than business emails.
  • Small-Scale Businesses: Limited online presence can affect data richness.
  • Self-Employed Individuals: Lack of company affiliation might limit available data.
  • Event Staff Contacts: Scanned badges may occasionally belong to event staff.
  • Extensive Sub-Company Networks: Complexity in identifying the correct entity.
  • Security-Sensitive Industries: Industries like military or government may have restricted
    information.


Despite these potential challenges,
AI Lead Enrichment strives to provide the best possible data,
ensuring valuable insights for effective follow-ups.

How AI Lead Enrichment Enhances Your Event Strategy

  1. Data Capture: Seamlessly capture attendee information such as first name, last name, and
    company name.
  2. Data Enrichment: Utilize AI to enhance this basic information with additional details like
    business email and LinkedIn profile.
  3. Immediate Engagement: Send personalized follow-up emails and provide links to personalized
    microsites to maintain engagement.

     

momencio’s AI Lead Enrichment innovative technology ensures high data accuracy and enrichment, significantly improving your follow-up strategies and boosting overall event ROI.

By operating independently of event-specific APIs, ULC offers versatility across various events while enhancing your lead capture and engagement efforts.

Additional Information on Event APIs

Traditional event APIs play a crucial role in modern event management, facilitating tasks like attendee data collection and session tracking. However, there are common challenges associated with these APIs:

  • Data Delays: Delays in data delivery can affect timely decision-making.
  • Inconsistent Data Quality: Variability in data quality can undermine event analytics.
  • Misleading Event Data: Issues like duplicates can lead to inaccurate attendee estimates.
  • Limited Data Scope: Traditional APIs might miss crucial information that enhances attendee
    engagement and event ROI.

     

momencio’s AI Lead Enrichment overcomes these challenges by offering enriched data with high
accuracy, making it a versatile and cost-effective alternative to traditional event APIs.

How AI Lead Enrichment Works

  1. Data Capture: Captures attendee information, including first name, last name, and company
    name.
  2. Data Enrichment: Enhances basic information with additional details like business email and
    LinkedIn profile.
  3. Immediate Engagement: Sends personalized follow-up emails and links to personalized
    microsites for continued engagement.

By leveraging momencio’s AI Lead Enrichment, you can transform event interactions into meaningful business opportunities, ensuring every lead is accurately captured and effectively engaged

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