Phase 2 – During event: Capture & qualify smarter

Published on Sep 2025

Chapter 3 - contents

Phase 2 – During event: Capture & qualify smarter

Field marketer’s event pipeline playbook

Objective: Run the booth like a conversion machine. Capture the right data, send the right follow-up, and work with precision while the prospect is still in front of you.

Lead Capture OS

This section helps you create a fast, repeatable way to engage booth visitors, capture key insights, and deliver a personalized microsite in real time.

Turn your booth into a smart capture station

Most reps scan badges and promise to follow up later. That delay is where momentum dies. With momencio, you don’t need to wait. You can send a fully personalized microsite while the conversation is still happening.

Here’s how to structure your capture flow:

Step-by-step capture flow using momencio

  1. Step #1: Ask permission to follow up

“Can I send you a quick page with what we just discussed?”

This sets up a value exchange — you’re not just taking their details, you’re giving them something helpful.

  1. Step #2: Scan the badge or input their details

The data is captured instantly and can enriched through momencio’s AI EdgeCapture, adding details like job title, business email, LinkedIn profile, company info, and more. Saves hours of manual research later.

#Didyouknow: One report even quantified the time wasted due to inaccurate or incomplete data at a staggering 550 hours per sales representative annually.

  1. Step #3: Take smart notes using voice or quick input

Use momencio’s speech-to-text smart notetaking to record the lead’s interests, challenges, or specific requests. You won’t need to write anything down, just talk and save.

  1. Step #4: Select relevant content blocks from the digital asset library

Choose case studies, demo videos, product walkthroughs, or research reports, whatever fits the conversation and the lead’s interest. The entire library is accessible on momencio’s event app, ready to pull from.

  1. Step #5: Send a personalized landing page instantly

Based on the lead’s interest and your notes, build a personalized landing page with the most relevant content in an instant with momencio’s unique system. Hit send. It reaches their inbox before they have even walked out of the booth.

  1. (optional) Step #6: Let them know what to expect

“You’ll get a short email from me with a landing page that includes everything we spoke about, plus a few extras you might like. Let me know if anything stands out.”

Why this matters

  • The rep doesn’t need to follow up manually
  • The visitor gets a useful, tailored experience in real time
  • Every action on that landing page, clicks, scrolls, video views, downloads, is tracked, synced, and ready for immediate action.
  • The sales team is automatically notified when someone engages, reopens, or returns later

This is not just lead capture. It’s a conversation-to-landing page-to-sales-movement, all happening live on the floor.

Smart lead qualification on the floor

This section helps you focus on collecting the right context at the booth — not just names, but actual interest and intent. momencio handles the scoring. You just need to capture what matters.

Forget manual scoring. Focus on actions.

You don’t need to assign a lead score. You don’t need to decide if someone is “hot” or not. momencio handles that automatically by tracking every action the lead takes on their personalized landing page.

What you need to do is capture the right cues during the conversation.

What to focus on during the conversation

  • What problems are they trying to solve?

This helps determine which assets to include on their microsite.

  • What are they currently using?

Knowing what tools or processes they rely on helps you tailor content.

  • What kind of role do they play?

Are they a decision-maker, influencer, or just curious? That context matters.

  • What caught their attention at your booth?

Was it a specific feature? A demo? A stat? Capture that while it’s fresh.

Use the smart notes feature to log these inputs quickly — speaking or typing, whatever’s faster. These notes are synced automatically, stored under the lead’s profile, and visible to Sales.

Avoid this common trap:

Don’t try to squeeze in long discovery calls at the booth. Just capture what the person cares about and let the content and engagement do the heavy lifting after.

momencio’s scoring system will do the rest. It tracks opens, clicks, video views, shares, time spent, and more — and pushes alerts when someone’s showing high interest.

You don’t need to chase. You just need to capture well.

Engagement tracking and sales handoff prep

This section helps you prepare the lead for Sales — without needing another meeting or spreadsheet.

After the personalized microsite is sent, everything the lead does is tracked in real time:

  • 🖱️ Opens and link clicks
  • ⏳ Time spent on each section
  • 🎬 Videos watched
  • 📚 Case studies downloaded
  • 🔄 Content re-shared internally

These actions and signals from leads build an activity stream and an engagement profile, visible inside momencio — and this is what triggers nudges to Sales.

You don’t need to guess if a lead is worth a follow-up. If they’re active, Sales will be notified automatically.

How to pass leads to Sales the right way

Your job is to make sure that the right information is captured up front, so Sales knows:

  • Who this person is
  • What they want
  • What they looked at
  • What they care about
  • What content you’ve already sent

Here’s what a good set of handoff notes looks like:

  • Job title: Head of Marketing
  • Challenge shared: “Struggling with slow follow-ups after events”
  • Content shared on landing page: Product demo video + case study + product information
  • Conversation note: Interested in integrations with HubSpot, decision in 3 months

These notes are all stored inside the lead’s profile and sync with your CRM.

Sales doesn’t need to guess. They pick up where you left off, with full context, full tracking, and no delay.

✅ Chapter summary

What you did during the event Why it matters
Captured contact and enriched it instantly No manual data work later
Logged interests with smart notes Helped Sales pick up the right conversation
Sent personalized microsites from the booth Started real-time engagement immediately
Let momencio track every action Got instant insights into lead interest and urgency
Passed leads with full context Sales knows who to contact, when, and why

You didn’t just collect leads.

You captured interest, sent useful content, and set up Sales to act when the time is right, all before the booth closed.

every scan leads to opportunity momencio lead capture

chapter 2

Phase 1 – Set the stage for pipeline before the event starts

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momencio - AI Lead Enrichment

Overview

The AI Lead Enrichment is a proprietary service of momencio designed to simplify and enhance the
process of capturing and enriching lead information at any type of event.

By using momencio’s mobile or tablet app, you can use the device’s camera to take a clear picture of any form of identification, including, but not limited to, name tags/event badges/business cards. Our AI-driven service leverages OCR technology to identify any information captured and map any relevant data to a contact record. The contact record is then fed to our Lead Enrichment service, which creates a more complete contact record. The process provides exhibitors with the most accurate and up-to-date contact details available.

The Reality of Event Data Collection

In the dynamic environment of event floors, achieving perfect data accuracy can sometimes be challenging. Both traditional lead capture methods using event APIs and AI Lead Enrichment strive for
high accuracy, but various factors can impact the data collected:

  • Personal Email Usage: Some attendees register with personal email addresses.
  • Name Misspellings: Minor errors can occur during registration.
  • Generic Email Addresses: Use of addresses like marketing@domain.com.
  • Broad Registration Categories: Attendees might register under general titles (e.g., Biomedical
    Student).
  • Complex Company Structures: Companies with multiple sub-companies can complicate data
    accuracy.

     

AI Lead Enrichment is specifically designed to manage these scenarios, continually learning and
adapting to improve its accuracy.

Advanced Services for Lead Enrichment

AI Lead Enrichment leverages a suite of advanced tools and services to ensure the highest quality data retrieval:

  • Machine Learning: Continuously improves the accuracy of lead data.
  • AI (Artificial Intelligence): Enhances basic information with additional details.
  • Data Enrichment: Adds valuable contact details to enhance lead profiles.
  • LinkedIn Services: Provides up-to-date professional profiles.

Our Commitment to Excellence

AI Lead Enrichment excels in providing accurate data, yet certain edge cases may present challenges. These include:

  • Private LinkedIn Profiles: Some professional details might be inaccessible.
  • Personal Email Addresses: When registrants use personal rather than business emails.
  • Small-Scale Businesses: Limited online presence can affect data richness.
  • Self-Employed Individuals: Lack of company affiliation might limit available data.
  • Event Staff Contacts: Scanned badges may occasionally belong to event staff.
  • Extensive Sub-Company Networks: Complexity in identifying the correct entity.
  • Security-Sensitive Industries: Industries like military or government may have restricted
    information.


Despite these potential challenges,
AI Lead Enrichment strives to provide the best possible data,
ensuring valuable insights for effective follow-ups.

How AI Lead Enrichment Enhances Your Event Strategy

  1. Data Capture: Seamlessly capture attendee information such as first name, last name, and
    company name.
  2. Data Enrichment: Utilize AI to enhance this basic information with additional details like
    business email and LinkedIn profile.
  3. Immediate Engagement: Send personalized follow-up emails and provide links to personalized
    microsites to maintain engagement.

     

momencio’s AI Lead Enrichment innovative technology ensures high data accuracy and enrichment, significantly improving your follow-up strategies and boosting overall event ROI.

By operating independently of event-specific APIs, ULC offers versatility across various events while enhancing your lead capture and engagement efforts.

Additional Information on Event APIs

Traditional event APIs play a crucial role in modern event management, facilitating tasks like attendee data collection and session tracking. However, there are common challenges associated with these APIs:

  • Data Delays: Delays in data delivery can affect timely decision-making.
  • Inconsistent Data Quality: Variability in data quality can undermine event analytics.
  • Misleading Event Data: Issues like duplicates can lead to inaccurate attendee estimates.
  • Limited Data Scope: Traditional APIs might miss crucial information that enhances attendee
    engagement and event ROI.

     

momencio’s AI Lead Enrichment overcomes these challenges by offering enriched data with high
accuracy, making it a versatile and cost-effective alternative to traditional event APIs.

How AI Lead Enrichment Works

  1. Data Capture: Captures attendee information, including first name, last name, and company
    name.
  2. Data Enrichment: Enhances basic information with additional details like business email and
    LinkedIn profile.
  3. Immediate Engagement: Sends personalized follow-up emails and links to personalized
    microsites for continued engagement.

By leveraging momencio’s AI Lead Enrichment, you can transform event interactions into meaningful business opportunities, ensuring every lead is accurately captured and effectively engaged

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