event marketing terms

Value-Added Services

Value-added services are extra services or benefits that improve an event package beyond the basic space, ticket, sponsorship, or registration offer.

What are value-added services?

Value-added services are extra services, features, or benefits that make an event package more useful than the basic offer. In events, they can apply to attendees, sponsors, exhibitors, speakers, or organizers. The core purchase might be a booth, sponsorship tier, ticket, room booking, or event package. The value-added service is the extra layer that makes that purchase more useful or easier to justify.

What value-added services mean at an event

For exhibitors, value-added services might include lead retrieval support, booth promotion, matchmaking, priority listing, content placement, meeting scheduling, lounge access, or post-event reporting. For sponsors, they might include branded session clips, hosted buyer meetings, audience insights, sponsored emails, or extended visibility after the event. For attendees, they might include concierge support, session recordings, networking tools, VIP access, or useful post-event content.

The important point is that value-added services should solve a real problem. A logo placement that no one notices is not value. A sponsored session with no reporting is hard to defend. A meeting lounge with no qualified meetings is just furniture. The service has to make the event more useful for the person paying for it or receiving it.

How value-added services help event teams

Good value-added services can improve sponsor retention, help exhibitors see clearer returns, and make attendees feel better supported. They also give the event team more ways to package value without simply discounting. For virtual and hybrid formats, value-added services may include sponsor tabs, recorded demos, session ads, networking rooms, or follow-up content, all of which should be planned as part of the virtual event experience.

For B2B event teams, the best value-added services are measurable. If a sponsor pays for a demo slot, there should be a way to show attendance, engagement, follow-up interest, or content views. If an exhibitor receives post-event content support, a LiveMicrosite can help turn that into a trackable experience. When reporting matters, event performance and ROI should be built into the offer from the beginning.

Value-added services FAQs

What are examples of value-added services at events?

Examples include meeting scheduling, sponsor reporting, VIP access, booth promotion, session recordings, lead retrieval support, hosted networking, branded content, and post-event follow-up assets.

Are value-added services the same as sponsorship benefits?

They can overlap. Sponsorship benefits are promised as part of a sponsor package. Value-added services may be added to improve that package or make it more measurable.

Why do value-added services matter?

They help make the event offer more practical and easier to justify. Done well, they give attendees, sponsors, and exhibitors more value than the basic package alone.

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momencio - AI Lead Enrichment

Overview

The AI Lead Enrichment is a proprietary service of momencio designed to simplify and enhance the
process of capturing and enriching lead information at any type of event.

By using momencio’s mobile or tablet app, you can use the device’s camera to take a clear picture of any form of identification, including, but not limited to, name tags/event badges/business cards. Our AI-driven service leverages OCR technology to identify any information captured and map any relevant data to a contact record. The contact record is then fed to our Lead Enrichment service, which creates a more complete contact record. The process provides exhibitors with the most accurate and up-to-date contact details available.

The Reality of Event Data Collection

In the dynamic environment of event floors, achieving perfect data accuracy can sometimes be challenging. Both traditional lead capture methods using event APIs and AI Lead Enrichment strive for
high accuracy, but various factors can impact the data collected:

  • Personal Email Usage: Some attendees register with personal email addresses.
  • Name Misspellings: Minor errors can occur during registration.
  • Generic Email Addresses: Use of addresses like marketing@domain.com.
  • Broad Registration Categories: Attendees might register under general titles (e.g., Biomedical
    Student).
  • Complex Company Structures: Companies with multiple sub-companies can complicate data
    accuracy.

     

AI Lead Enrichment is specifically designed to manage these scenarios, continually learning and
adapting to improve its accuracy.

Advanced Services for Lead Enrichment

AI Lead Enrichment leverages a suite of advanced tools and services to ensure the highest quality data retrieval:

  • Machine Learning: Continuously improves the accuracy of lead data.
  • AI (Artificial Intelligence): Enhances basic information with additional details.
  • Data Enrichment: Adds valuable contact details to enhance lead profiles.
  • LinkedIn Services: Provides up-to-date professional profiles.

Our Commitment to Excellence

AI Lead Enrichment excels in providing accurate data, yet certain edge cases may present challenges. These include:

  • Private LinkedIn Profiles: Some professional details might be inaccessible.
  • Personal Email Addresses: When registrants use personal rather than business emails.
  • Small-Scale Businesses: Limited online presence can affect data richness.
  • Self-Employed Individuals: Lack of company affiliation might limit available data.
  • Event Staff Contacts: Scanned badges may occasionally belong to event staff.
  • Extensive Sub-Company Networks: Complexity in identifying the correct entity.
  • Security-Sensitive Industries: Industries like military or government may have restricted
    information.


Despite these potential challenges,
AI Lead Enrichment strives to provide the best possible data,
ensuring valuable insights for effective follow-ups.

How AI Lead Enrichment Enhances Your Event Strategy

  1. Data Capture: Seamlessly capture attendee information such as first name, last name, and
    company name.
  2. Data Enrichment: Utilize AI to enhance this basic information with additional details like
    business email and LinkedIn profile.
  3. Immediate Engagement: Send personalized follow-up emails and provide links to personalized
    microsites to maintain engagement.

     

momencio’s AI Lead Enrichment innovative technology ensures high data accuracy and enrichment, significantly improving your follow-up strategies and boosting overall event ROI.

By operating independently of event-specific APIs, ULC offers versatility across various events while enhancing your lead capture and engagement efforts.

Additional Information on Event APIs

Traditional event APIs play a crucial role in modern event management, facilitating tasks like attendee data collection and session tracking. However, there are common challenges associated with these APIs:

  • Data Delays: Delays in data delivery can affect timely decision-making.
  • Inconsistent Data Quality: Variability in data quality can undermine event analytics.
  • Misleading Event Data: Issues like duplicates can lead to inaccurate attendee estimates.
  • Limited Data Scope: Traditional APIs might miss crucial information that enhances attendee
    engagement and event ROI.

     

momencio’s AI Lead Enrichment overcomes these challenges by offering enriched data with high
accuracy, making it a versatile and cost-effective alternative to traditional event APIs.

How AI Lead Enrichment Works

  1. Data Capture: Captures attendee information, including first name, last name, and company
    name.
  2. Data Enrichment: Enhances basic information with additional details like business email and
    LinkedIn profile.
  3. Immediate Engagement: Sends personalized follow-up emails and links to personalized
    microsites for continued engagement.

By leveraging momencio’s AI Lead Enrichment, you can transform event interactions into meaningful business opportunities, ensuring every lead is accurately captured and effectively engaged

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